May 2019
The Business Voice - Supporting the Moose Jaw & District business community


May 2019

Welcome to our Newest Member

Michi Solutions - 306.630.5981
Social Media Marketing



CEO Report - Rob Clark

The Moose Jaw and District Chamber of Commerce is always looking for ways to assist and support our members while improving the value of return on investment for our sponsors.

This year’s MJBEX Awards was another amazing accomplishment and a big thank you needs to go out to our strong business core and our overall community submitting nominations and getting behind the awards that allows the Chamber to recognize and celebrate outstanding local businesses and business people!


Why Is Branding Important for Your Business?

Branding is critical for business and can have an overall immediate impact, it can drive new business, increase brand awareness and change perception   

Branding Gets Recognition, Increases Business Value, Generates New Customers, Supports Advertising and Creates Trust Within the Marketplace

International Speaker & Author, Gair Maxwell has delivered numerous high impact keynotes and workshops; inspiring otherwise everyday people to create brands that are simply irresistible in their magnetic ability to attract the perfect customers and top talent:

Gair Maxwell - “Big Little Legends” Tour
Mosaic Place, 2nd Floor
May 22, 1:30 - 4:30pm (social to follow)
May 23, 9am -12pm, 1-4pm
Tickets $29 or 4 for $100

Call the Chamber at 306-692-6414 or email:

Here’s to a prosperous month ahead!
The First Law of Holes


The First Law of Holes

The first law of holes is – when you find yourself in one, stop digging! Have you ever got your car stuck in a muddy hole (or a snow bank) and spun your tires wildly trying to get yourself free? The more we spin, the deeper we go until there's no hope of getting unstuck without the help of a tow truck.

In business, we can find ourselves in ruts. We know we need to get out of where we are, but all we do is try the same things that got us there in the first place, spinning our wheels, until we're in so deep we can't see a way out. One of the best ways of getting unstuck is to do something different. Remember the old aphorism, if we keep on doing the same old things, we'll keep on getting the same old results? That is so true, but how do we approach things differently? Here are five ways to avoid calling that tow truck.

1. Increase your creativity

This may sound overly simple, but you can increase your creativity by doing creative things. Write, paint, do a crossword puzzle, read a novel, dance, knit, take photos – it doesn't matter what you do as long as you build creativity in your life. Those who are actively involved in creative pursuits demonstrate the ability to problem-solve more creatively. Becoming creative in other aspects of your life will enable you to "see" things differently in your business.

2. Admit when you're wrong and face up to your mistakes

If we are stuck, it's usually because we did something wrong, or took a wrong path. Admitting we were wrong is the first step to fix things and find a new route. Alternatively, you can blame other people and continue spinning your wheels.

3. Never ignore a new idea

An old maxim says that there's no such thing as a bad idea. If you live by this rule you will always be open to seeing things in a different way. Sometimes ideas initially may seem bad, or impractical, but if you teach yourself to at least consider every idea, you may find something worthwhile within the idea that can provide solutions for you. In fact, when you're in a rut, you need to actively pursue new ideas. Ask others to provide their perspectives and you may find the solutions you need right under your nose.

4.Don't conform to the status quo

Colouring within the lines, conforming, weakens our long-term ability to recognize solutions. Conforming can often feel comfortable, change takes effort. What does it mean to colour outside the lines? Try moving a little to the left or right of the status quo. How can you approach the rut you're in from a completely different angle?

5. Be willing to make the hard decisions

Sometimes you have to cut your losses. When do you decide to leave the car behind and call the towing company? The answer is when getting out of the rut is taking more time and productivity than walking away from it. It's a tough decision to scrap that project, or reassign staff, or lay someone off, or change directions, but ruts can sometimes be signals for us to take stock of where we are and make a decision to embrace the change that is necessary or being imposed on us. There's a difference between demonstrating perseverance and making a conscious choice for change that will be better for the business. Know the difference and when the time comes, have the courage to do what needs to be done for your business to flourish.

We all get stuck from time to time, in our personal as well as our business lives. The next time you do, stop spinning your wheels and try something different. You'll be surprised at how you (and your business) respond.

The First Law of Holes


Shine a Light on Your Worry

Worrying is part of any entrepreneur's life; it comes with the territory. Some of us have a stronger propensity to worry than others, but worry does have a way of working its way into our busy, demanding lives. Worry can paralyze and stress you to death, but if you know how to manage it, you can take control.

Know When to Worry

Humans have survived for millennia because they knew when to worry. Worry is a signal that something important requires our attention. Worry only becomes a problem when we wallow in it rather than using it to spur us into making decisions. There will always be things in our lives that cause worry. The key is determining when we need to worry, and when worrying is a fruitless, pointless exertion of energy.

One of the best tools in learning when to worry is to establish clarity around the source of the worry. Identify exactly what it is you're worrying about and get as specific as you can. Often the source of the worry is deeper than what is on the surface. Ask yourself the question, "Why am I worried?" to get deeper into the issue. Getting clarity on why you are worried can help you to determine whether you have a real need for concern.

Use Your Worry Constructively

Brian Tracey, a leader in human development and personal effectiveness, gives these steps for dealing with worry:

  • Identify the source of your worry. We've already talked about this in clarifying the precise issue.
  • Identify the worst possible outcome. Think about the worst thing that could possibly happen. If it does, can you accept it? And, what steps can you take to ensure that doesn't happen?
  • Identify the best possible outcome. Are things really as bad as you imagine? Analyze the situation by putting your worry on hold while you look at the situation dispassionately. Talking with a friend or colleague might help you achieve this.
  • What things can I do right now to minimize the worry and/or solve the problem? Are there choices you could make, things you could do, changes you could implement that would lessen your worry about your current issue or challenge?
  • Are there other things I need to take into consideration right now? Are you tired, hungry, bored, anxious, ill? These things factor into our worry. If you can recognize that your worry is magnified because of other circumstances, it may help you to see things more clearly.

Once you've gone through these steps, you may find your worry is diminished because you've either gained perspective or you have taken positive action to solve the problem.

Use Worry to Propel You Toward Solutions

Instead of wallowing in the worry, find ways to diminish it. Look for solutions rather than let it send you down a narrow tunnel to despair. Confronting worry head-on will reduce the power it has to scare you. It's a little like turning the light on at night when you think you've heard a strange sound. The concern is still there but you have taken some control over the situation.

It's your choice whether you want to wallow in your worry or shine a light on it; but the latter is by far the best option. When worry rears its ugly head remember that you do have choices. Take action before you start to spiral, and you'll get on top of it before it begins to decrease your productivity and your effectiveness.

The First Law of Holes


Apologies are Important.

What do you feel about the person who is quick with an excuse, takes no responsibility for their actions and does not apologize easily or with sincerity? This is the case when an apology is meaningless or insincere.

Saying "I'm sorry" with sincerity and by acknowledging the mistake without excuses will enhance respect and engender trust from colleagues, friends, family, or employees. It will show a strength of character in admitting a mistake, something we all do from time to time. It is about genuinely accepting the blame.

Marshall Goldsmith, a prominent executive coach, says, "I regard apologizing as the most magical, healing, restorative gesture human beings can make. It is the centerpiece of my work with executives who want to get better." As in any leadership role, mentoring and modelling behavior is an integral part. How we apologize and how we accept apologies speaks volumes as to our character and how we want to be viewed in the world.

What makes an apology sincere?

As Benjamin Franklin said, "Never ruin an apology with an excuse." To be authentic, you need to understand that you did something wrong and state what you did without excuses. In that way, the person(s) to whom you are apologizing knows that you are owning the responsibility for your actions. How you will make things right is another part of the apology, how will you make amends or right the wrong? It is also important that you do not expect anything in return for your apology. Finally, how will you ensure that you will not repeat the mistake in the future?

Accepting an apology.

How often have you heard a teacher or parent tell a child to apologize for something? How sincere does the apology sound? The first rule of thumb when dealing with a failure or mistake is to not ask for an apology. As hard as this may seem, for it to be sincere you need to wait for it to happen. Remember it takes courage for some of us to apologize.

To honestly forgive and thank the person for the apology, also goes a long way to move the relationship forward. Furthermore; once the apology is given and received, it is important that is not held against the person or brought up in future conversations. Moving forward, the hope is that a lesson has been learned and mistakes are not repeated. "Apologies aren't meant to change the past, they are meant to change the future," wrote Kevin Hancock in his book, Not for Sale.

Apologizing and accepting apologies is an important part of human dynamics and relationships. How you handle both the giving and receiving goes a long way to help you succeed in your business and personal life.

Paul Abra, Certified Executive Coach, Motivated Coaching


Moose Jaw & District Chamber of Commerce
88 Saskatchewan St. E, Moose Jaw, SK, S6H 0V4
T: 306.692.6414 F: 306.694.6463